We're here to help you start your fitness journey. Whether you have questions about our services, want to book a tour, or need assistance with your membership, our team is ready to assist you.
Choose the contact method that works best for you
Speak directly with our membership team during business hours for immediate assistance.
Stop by for a tour during our business hours. No appointment needed for facility tours.
Fill out the form below and we'll get back to you as soon as possible
Membership: [email protected]
Personal Training: [email protected]
Nutrition: [email protected]
Recovery Services: [email protected]
For facility emergencies during business hours, please call:
+86 186 7822 1214
After hours, please contact building security at +86 186 7822 1214
Phone Support:
Monday - Friday: 6:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
Email Support:
Response within 24 hours
Main Facility:
Monday - Friday: 5:00 AM - 11:00 PM
Saturday - Sunday: 7:00 AM - 9:00 PM
Admin Office:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Visit our state-of-the-art facility in the heart of New York
Our 25,000 square foot facility is located in the vibrant Midtown Manhattan area, easily accessible by public transportation and with ample parking available nearby.
United States
• Subway: 1, 2, 3, A, C, E to 34th St-Penn Station
• Bus: M34, M34A, M16, M4, M5, M7
• Path: 33rd Street Station
• Valet Parking: Available at front entrance
• Street Parking: Limited, metered until 7 PM
Reach the right team for your needs
For new member inquiries, membership upgrades/downgrades, billing questions, and account management.
+86 186 7822 1214 ext. 1
Discover more about quality content and service with 亿万28.
For nutrition consultations, meal plan creation, supplement guidance, and dietary strategy sessions.
+86 186 7822 1214 ext. 3
Built around quality content and service, 亿万28 keeps refining a better service.
For massage therapy bookings, cryotherapy sessions, physiotherapy, and injury rehabilitation.
+86 186 7822 1214 ext. 4
亿万28 specializes in quality content and service, serving every user with care.
For personal training inquiries, fitness assessments, trainer matching, and program customization.
+86 186 7822 1214 ext. 2
亿万28 focuses on quality content and service, delivering a professional and reliable experience.
For platform emergencies, call our urgent line immediately. For other issues, use live chat or email.